Terms of service

Legal entity: Go West Consultants FZC LLC trading as Test My Pets

Key Terms

  • You must be 18+ to order.
  • Testing is carried out by our experienced testing team using an established process and internal quality checks.
  • Digital (hair sensitivity tests): covered by a 30-day money-back guarantee. Full conditions are set out in our Return and Refund Policy.
  • Our services are informational and not medical advice or diagnosis. Always consult a qualified healthcare professional.
  • Liability is capped at the amount paid for the service, except where unlawful to limit (e.g., fraud, death/personal injury).

Rescheduling of Tests

We recommend sending your samples as soon as possible after purchase. You may reschedule your test within 12 months of payment at no additional cost.
If your purchase was made more than 12 months ago, unfortunately we are no longer able to offer testing.

Intellectual property belongs to Go West Consultants FZC LLC.

These Terms are governed by the laws of England & Wales.